Terms & Conditions of Use

 

Multiverse Studios, LLC

Effective Date: January 1, 2020 — Last modified: January 1, 2020

Below you will find our Terms & Conditions

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Welcome to Multiverse Studios. Please read these terms of service carefully before using the services offered by Multiverse Studios, LLC (the “Company”, “us”, “we”, “our”). These terms and conditions (these “Terms & Conditions”) set forth the terms and conditions of our relationship and govern your use of the Multiverse Studios mobile application (the “App”) and the services, features, content, and applications offered by the Company, including those which enable you to obtain online entertainment information and content related to Multiverse Studios for relationship and dating management and any other services provided by the Company (collectively, the “Services”). By accessing the App, you agree to be bound by the terms of these Terms & Conditions, which also incorporate the Company’s Privacy Policy.

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Important notice: section 15.7 of these terms & conditions contain an arbitration agreement, which will require you to submit any claims you may have against the Multiverse Studios, LLC, to binding and final arbitration. In addition, under section 15.8 of these terms & conditions, (a) you will only be permitted to pursue claims against the Multiverse Studios, LLC on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding, and (b) you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis. By entering this agreement, you expressly acknowledge that you have read and understand all of the terms of this agreement, including but not limited to the sections regarding arbitration.

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1. These Terms

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1.1 What these Terms & Conditions cover

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These are the terms and conditions on which we provide you access to the Content (as defined below) available through the App, including full access to all available Content through a Subscription (as defined below) and access to any other goods, services or digital content we supply to you or provide you access to through the App.

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1.2 Why you should read them

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Please read these Terms & Conditions carefully. These Terms & Conditions tell you who we are, how we will provide products and services to you, how we may change or end the contract, what to do if there is a problem, and other relevant information. You understand that by using our App, you agree to these Terms & Conditions. If you do not agree to these Terms & Conditions, to our Privacy Policy, or, as applicable, to the Apple Media Services Terms and Conditions or the Google Play Terms of Services (each, the “End-User License Agreement”), you should not use the App or access any of its Content.

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2. Information about us and how to contact us

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2.1 Who we are

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We are Multiverse Studios, LLC, a Delaware, USA limited liability company.

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2.2 How to contact us

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You can contact us by emailing contact@gratedate.app.

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2.3 How we may contact you

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If we have to contact you, we will do so by writing to you at the email address or postal address you provide to us, or we may reply via the social media method you used to contact us.

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2.4 “Writing” includes emails

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When we use the words “writing” or “written” in these terms, this includes emails.

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3. Our contract with you

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3.1 Your Eligibility to use our APP

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The App is offered and available to users subject to the End-User License Agreement, these Terms & Conditions and our Privacy Policy, who are 18 years of age or older and who reside in the United States or any of its territories or possessions or where use of the App does not violate any laws applicable within that jurisdiction. If you are registering an account or using the App on behalf of an individual or entity other than yourself, you represent that you are authorized by such individual or entity. If you enable a minor to access or to use the App, you agree to fully compensate us and/or indemnify us if we are damaged by such minor’s use of the Services.

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3.2 Your Acceptance

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Your acceptance of these Terms &Conditions occurs when you download our App and/or access or otherwise use our Services.

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3.3 No Warranties

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Please note that we offer the Content through the App “AS IS” and without any warranties, either express or implied by law. Access to the Content requires that you provide us with your email address and establish a password or login through your Apple, Google, or Facebook account (the “Sign-up”). Full access to the Content requires that you purchase a Subscription (as defined below). If your Sign-up is on behalf of an individual or entity other than yourself, you represent that you are authorized by such individual or entity to accept these Terms & Conditions together with our Privacy Policy and the End-User License Agreement on such individual’s or entity’s behalf. If you enable a minor to use the App, you agree to fully compensate us and/or indemnify us if we are damaged by such minor’s use of the Content. The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential. You should not share your password with anyone.

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3.4 Your Use of the App

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You may use the App for lawful, non-commercial purposes only. Without limiting the preceding, you agree that you shall not:

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• use the App in any manner that could damage, disable, overburden, or impair the Company, or interfere with any other party’s use and enjoyment of the App;

• attempt to gain unauthorized access to the App through hacking, password mining or any other means, or otherwise attempt to bypass any measures the Company may use to prevent or restrict access to the App or Content;

• copy, modify, adapt, translate, or reverse engineer any portion of the App or its Content;

• remove any copyright, trademark or other proprietary rights notices contained in, on or through the App or in or on any Content or other material obtained via the App;

• modify, adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations of, publicly display, republish, repurpose, sell, trade, or in any way exploit the App or the Content, except as expressly authorized by the Company;

• not knowingly transmit false or misleading information through the App;

• use the App or any of its Content for any research-related purpose without the written consent from an executive of the Company;

• use any robot, spider, site search/retrieval application, or other automated devices, process or means to access, retrieve, harvest, scrape or index any portion of the App or Content

• create user accounts by automated means or under false or fraudulent pretenses; or

• use the App in any manner that does not comply with the Company’s rules and policies and all applicable laws, rules, and regulations.

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3.5 Changes to these Terms

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We may change these Terms & Conditions or the Privacy Policy referenced herein at any time, as we reasonably deem appropriate. Upon any change in these Terms & Conditions, your continued use of the App or accessing the Content following such change shall constitute your affirmative acknowledgment of the Terms & Conditions, the modifications, and your agreement to abide and be bound by the Terms & Conditions and referenced Privacy Policy, as amended. If at any time you choose not to accept these Terms & Conditions or the Privacy Policy, including following any such modifications hereto, then you may not use the App or access the Content.

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3.6 Trademarks

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The Company’s name, the Company logo, the phrase “Multiverse Studios,” and all related names, logos, product and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such trademarks without the prior written permission of an executive officer of the Company. All other names, logos, product and service names, designs, and slogans on the App are the trademarks of their respective owners.

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3.7 End-User License Agreement (EULA)

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The limited, non-transferable license you are provided to download and use the App is for your own personal use and is subject to the terms of the End-User License Agreement that you accept in conjunction with downloading the App from the Apple Store or Google Play as well as these Terms & Conditions and the Privacy Policy referenced herein.

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3.8 Auto-renewal of Subscriptions

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If you purchase a monthly or yearly subscription, your subscription shall renew automatically for an additional one month or one-year terms (as applicable) unless terminated by you per the applicable End-User License Agreement. You will be charged for each automatic renewal of your subscription term per the terms of the applicable End-User License Agreement. You can manage or terminate your subscription via your Apple Store or Google Play account settings (as applicable).

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3.9 Feedback

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To the extent you provide the Company with information on how you feel before and after Multiverse Studios (as defined below), any feedback regarding the Content, ideas, or other suggestions, whether or not patentable that directly concern enhancements, improvements or other changes to the App, Content, or Services (such ideas or suggestions, “Feedback”), the Company shall have all right, title and interest in and to such Feedback, and you hereby assign and agree to assign to the Company all right, title and interest in and to such Feedback. You acknowledge and agree the Company may use the Feedback in any manner it chooses, including but not limited to in the Company’s research presentations, and marketing materials.

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4 Our Product

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4.1 The Product and your Access

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The Content, as defined below, is available to you through the App. Some of the Content is available to you by downloading the App and accepting these Terms & Conditions. Full access to all the available Content may be obtained by purchasing a monthly, annual, or “lifetime” subscription as defined below (collectively, a “Subscription”). As used herein, the “Content” means the information and materials related to and made available via the App, including but not limited to methods, processes, videos, protocols, articles, downloads, meditations and other information and materials that are not intended to be medical or psychological advice or diagnosis, but which are intended to promote well-being which are for your own personal use. You should consider Multiverse Studios informative, and by accessing or using the Content, you agree to assume any associated risks, known or unknown, and you acknowledge and agree that we offer no warranties, that we limit our liability and that you agree to indemnify us as detailed in Section 13 below. If you provide your phone number to us directly or through a third-party for the specific purpose of receiving an SMS message with a link to our App, you will receive such an SMS message. Standard text message rates will apply. You can log into our App using sign-in services such as Apple, Google, Facebook Connect, or an Open ID provider. These services will authenticate your identity, provide you the option to share certain personal information (such as your name and email address) with us, and to pre-populate our sign-up form. Services like Facebook Connect give you the option to post information about your activities on our Products or to your profile page to share with others within your network.

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4.2 Access through Subscriptions

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Your access to Content commences when you download the App and Sign-up. Your full access to the Content starts when you choose a monthly, annual, or “lifetime” Subscription and pay the applicable fee and any applicable taxes. A “lifetime” subscription provides you will full access to the Content for so long as the Company (or its successors or assigns) makes the Content available via the App. The Company makes no warranties, express or implied, as to the length of time the Content will be made available via the App or the duration of its corporate existence. Should the Company cease to make the Content or App available or dissolve or otherwise cease to exist, all Subscriptions shall immediately terminate, and you will no longer be able to access the Content. The Company does not intend to imply a refund policy, and no such policy exists concerning the Company’s cessation of existence, except as may be available to you under the End-User License Agreement.

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4.3 Third-party processor

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The Company uses the Apple Store for iOS devices and Google Play for Android devices as a third-party processor and does not have access to your payment information.

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4.4 We do not offer medical or psychological advice

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All content and any other information presented on the app is not intended to represent that Multiverse Studios may be used to diagnose, cure, treat, or prevent any medical problem or psychological disorder. The content is for informational purposes only. The content provided in this app is not a substitute for the advice, diagnosis, or treatment from a physician, psychotherapist, or other qualified health care professional.

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4.5 You accept all potential risks associated with the use of the app

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You acknowledge and agree that Multiverse Studios is an experimental approach to personal well-being and that its risks, benefits, and the extent of its effectiveness, if any, are not fully known. You, therefore, agree to assume and accept full responsibility for any and all risks associated with using this app and the content.

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5 Your rights to make changes

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5.1 If you wish to make a change to your Subscription

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Please contact the source from which you purchased and downloaded the App (Apple Store for iOS devices and Google Play for Android devices).

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6 Our rights to make changes

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6.1 Changes to the Content or Pricing

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We may change the App and/or the Content at any time in any regard and our sole discretion, including but not limited to adding or deleting Content or implementing updates to reflect changes in relevant laws. We may change the pricing of any of the Subscriptions at any time in our sole discretion.

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7 Providing Access

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7.1 When we will provide access to the Content

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Your access to the Content commences when you download the App; accept these Terms & Conditions, Privacy Policy and End-User License Agreement, and Sign-up. We will supply the Services to you through your Subscription until you delete the App, or we terminate your account in accordance with these Terms & Conditions.

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7.2 We are not responsible for delays outside our control

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If access to the Content is interrupted or delayed by an event outside our control, we will take reasonable steps to minimize the effect of the delay and will not be liable for delays caused by the event.

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7.3 Reasons we may suspend or terminate access to the Content to you

We may have to suspend your access to the Content to:

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      a) deal with technical problems or make minor technical changes;

      b) update the Content to reflect changes in relevant laws and regulatory requirements;

      c) make changes to the Content in our sole discretion or at the request of the Apple Store or Google Play;

      d) address requests or directives from law enforcement or other authority; or

      e) due to your violation of these Terms & Conditions.

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7.4 Suspended access to App

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Apple or Google, as applicable, will suspend access to the Content if you do not pay. If you do not pay for the access to the Content according to the term of your Subscription or the automatic renewals under your Subscription, access to the Content will be suspended until you have paid us the outstanding amounts. We will not charge you for access during the period for which access to the Content is suspended.

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7.5 Your use of the App

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You represent and warrant that you will use the App, Content, and Services per these Terms & Conditions, the Privacy Policy, the End-User License Agreement. And with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside).

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8 Subscriptions and payments are governed by the end-user license agreement

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8.1 Automatic renewal

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Your monthly and annual subscriptions will automatically renew unless otherwise canceled by you.

 

8.2 Payment issues

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Any questions regarding payments should be directed to the source from which you downloaded the App (Apple Store or Google Play) and are governed by the applicable End-User License Agreement.

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9 How to terminate the Services

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9.1 To terminate your access to the App

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Please contact the source from which you downloaded the App (Apple Store or Google Play). We do not offer any refunds, and all sales are final. Your refund, if any, will be made per the End-User License Agreement from the source from which you downloaded the App (Apple Store or Google Play).

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9.2 Upon any termination, discontinuation or cancellation of Services or your account
 

All provisions of these Terms & Conditions, which by their nature should survive, will survive, including, without limitation, ownership provisions, warranty disclaimers, limitations of liability, and dispute resolution provisions.

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10 Our rights to end the Contract

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10.1 App access termination

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We may terminate your access to the App at any time for any reason or for no reason, in our sole discretion, including but not limited to breach of these Terms & Conditions or your failure to timely make any Subscription payment.

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11 If there is a problem with the Subscription

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11.1 How to tell us about problems

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If you have any questions or complaints about the Subscription, please contact us. You can email our customer service team at contact@gratedate.app.

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12 Price and Payment

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12.1 Where to find the price for the Subscription

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We reserve the right to change our Subscription plans or adjust pricing for our service or any components thereof in any manner and at any time, as we may determine in our sole and absolute discretion. The price of the Subscription will be the price indicated on the order pages when you placed your Subscription order directly through the App. The monthly and annual Subscriptions will be subject to automatic renewals per the End-User License Agreement.

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12.2 When you must pay and how you must pay

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All payments go through the source from which you downloaded the App (such as Apple App Store or Google Play). You must purchase a subscription to obtain full access to the Content. Once you download the App and accept these Terms & Conditions and Privacy Policy as well as the End-User License Agreement, you will have limited access to the Content without a Subscription.

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13 We offer no warranties; we limit our liability to you, and you agree to indemnify us.

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13.1 No Warranty

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You expressly acknowledge and agree that use of the content accessible to you through the app and use of the app itself is at your sole risk. To the maximum extent permitted by applicable law, the app and any content available through the app or any services performed or provided to you are provided “as is” and “as available,” with all faults and without warranty of any kind, and the company hereby disclaims all warranties and conditions with respect to the app, any content available to you through the app and any services, whether express, implied, or statutory, including but not limited to the implied warranties and/or conditions of merchantability, of satisfactory quality, of fitness for a particular purpose, of accuracy, and of non-infringement of third-party rights. The company gives no oral or written information or advice, or its authorized representative shall create a warranty. Should the app content or services prove defective, you assume the entire cost of any resulting harm, injury, damage, or other liability. Some jurisdictions do not allow the exclusion of implied warranties or limitations on applicable statutory rights of a consumer, so the above exclusion and limitations may not apply to you.

 

13.2 Limitation of Liability

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To the extent not prohibited by law, in no event shall the company or its managers, members, employees, or agents be liable for personal injury or any incidental, special, indirect, or consequential damages whatsoever, including, without limitation, damages for loss of profits, loss of data, business interruption, loss of life, or any other damages or losses, arising out of or related to your use of or inability to use the app and the content, nor any loss or damage due to viruses or other malicious software that may infect your device, computer equipment, software, data or other property caused by you accessing, using or downloading from the app, or from transmissions via emails or attachments received from us, however caused, regardless of the theory of liability (contract, tort, or otherwise) and even if the company has been advised of the possibility of such damages. Some jurisdictions do not allow the limitation of liability for personal injury, or of incidental or consequential damages, so this limitation may not apply to you if you are a California resident, you waive California civil code section 1542, which states, in part: “a general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor” in no event shall the company’s total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount paid to the company for use of the app or fifty dollars ($50.00), if you have not had any payment obligations to the company for the app, as applicable. The previous limitations will apply even if the above-stated remedy fails of its essential purpose. We do not exclude or limit in any way our liability to you, where it would be unlawful to do so.

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13.3 Indemnification

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You agree that the Company is not responsible for any harm that the use of the App, the Content, or the Services may cause. You agree to indemnify, defend and hold us, our employees, contractors, managers, members, agents, parent, other affiliated companies, suppliers, successors, and assigns harmless from and against any and all liabilities, claims, demands and expenses, including attorney’s fees, made by any third party that arise from or are related to (a) your access to or use of the App, Content, or Services, (b) any action or inaction taken by you or anyone else as a result of your access to or use of the App, Content, or Services, or (c) the violation of these Terms & Conditions, the End-User License Agreement, or any intellectual property or other right of any person or entity, by you or any third party you have authorized to act on your behalf.

 

14 How we may use your personal information

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14.1 We will only use your personal information as set out in our [privacy policy]{.underline}.

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15 Other important terms

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15.1 We may transfer this agreement to someone else

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We may transfer our rights and obligations under these terms to another organization, and you agree we can transfer any information we have associated with you and your use of the App.

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15.2 If a court finds part of this contract unenforceable, the rest will continue in force.

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Each of the paragraphs of these Terms & Conditions and the Privacy Policy and the End-User License Agreement operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

 

15.3 Even if we delay in enforcing these Terms & Conditions

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We can still enforce it later. If we do not insist immediately that you do anything you are required to do under these Terms & Conditions or the Privacy Policy or the End-User License Agreement, or if we delay in taking steps against you, that will not mean that you do not have to do those things, and it will not prevent us from taking steps against you at a later date.

 

15.4 Geographic Considerations

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The Content and other information and features provided within the App are not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject the Company to any registration requirement within such jurisdiction or country. We reserve the right to limit the availability of our App, Content, and Services, or any portion thereof, to any person, geographic area, or jurisdiction, at any time and in our sole discretion, and to limit the quantities or features of any content, product, service or other feature that we provide. The App may be subject to United States export controls. Thus, the App may not be downloaded, exported or re-exported: (a) into (or to a national or resident of) any country to which the United States has embargoed goods; or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. By downloading the App, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.

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15.5 Governing Law, Jurisdiction and Venue

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All matters relating to the App, the Content, the Services, the Terms & Conditions, the Privacy Policy and the End-User License Agreement and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Connecticut and controlling United States federal law without giving effect to any choice or conflict of law provision or rule (whether of the State of Connecticut or any other jurisdiction) and you irrevocably submit to the exclusive jurisdiction of the courts of the State of Connecticut and the United States District Court for the District of Connecticut and to the jurisdiction of all courts to which an appeal may be taken from such courts and expressly waive, to the fullest extent you may effectively do so under applicable law, any objection which you may at any time have to venue in such courts, that any suit, action or proceeding therein has been brought in an inconvenient forum or that any such court lacks jurisdiction. The previous is expressly subject to your consent to arbitration under the terms outlined in Section 15.7.
 

15.6 Equitable remedies

 

You agree that in addition to any other rights and remedies which the Company may have in the event of your breach of any of these Terms & Conditions, the Privacy Policy or the End-User License Agreement, the Company shall be entitled, and is expressly and irrevocably authorized by you, to demand and obtain temporary or permanent injunctive relief, and all other appropriate equitable relief against you in order to enforce these Terms & Conditions, the terms of the Privacy Policy or the terms of the End-User License Agreement or in order to prevent any breach or any threatened breach by you of these agreements.

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15.7 You agree to Arbitration

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You acknowledge and agree that any and all disputes arising from the App, the Content, these Terms & Conditions, the Privacy Policy or the End-User License Agreement shall be exclusively resolved upon written demand by you or by us for binding arbitration by a single arbitrator appointed by the American Arbitration Association. The arbitration shall be conducted in Fairfield County, Connecticut, at a location designated by the arbitrator, and you consent to this jurisdiction and venue in the arbitration. Our agreement to binding arbitration means that the Company and you each expressly waive any right to have any dispute, claim or controversy between us tried in a judicial forum by a judge or jury. Each of the Company and you have the right to be represented by counsel at the arbitration. The award of the arbitrator shall be final, binding and conclusive upon the Company and you and you, subject only to such judicial review permitted by law. A judgment may be rendered on an arbitration award, and the judgment thus rendered can be docketed and enforced by the legal process. You and the Company agree that any cause of action arising out of or related to the App, Content, or the Services must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred.

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15.8 Class action waiver

 

Where permitted under the applicable law, you and the Company agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purposed class or representative action. Unless both you and the Company agree, no arbitrator or judge may consolidate more than one person’s claims or otherwise preside over any form of a representative or class proceeding.

 

15.9 Entire Agreement

 

These Terms & Conditions and the Privacy Policy and any documents referenced therein and incorporated by reference constitute the sole and entire agreement between you and the Company with respect to the App and its content and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the App.

 

15.10 Contact

 

All inquiries regarding Subscriptions or billing should be directed to the source from which you downloaded the App (Apple Store or Google Play). All inquiries regarding Content should be directed to the Company at contact@gratedate.app.

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MOBILE APPLICATION PRIVACY POLICY

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Multiverse Studios, LLC

Effective Date: January 1, 2020 — Last modified: January 1, 2020

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MOBILE APPLICATION PRIVACY POLICY

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Multiverse Studios, LLC

Effective Date: January 1, 2020 — Last modified: January 1, 2020 Below you will find our Privacy Policy.

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1 Introduction

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The Multiverse Studios, LLC (“Company” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes:

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• The types of information we may collect or that you may provide when you access or use the Company’s mobile application (the “App”).

• Our practices for collecting, using, maintaining, protecting, and disclosing that information.

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Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use this App. By downloading, registering with, or using this App, you agree to this privacy policy. Any capitalized term used but not defined in this privacy policy will have the meaning defined in the Terms & Conditions. This policy may change from time to time. Your continued use of this App after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

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2 Children under the age of 13

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The Company forbids the use of the App by persons under 18 years of age, and we, therefore, do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at contact@gratedate.app.

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3 Information we collect and how we collect it

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We collect information from and about users of our App:

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• Directly from you when you provide it to us.

• Automatically when you use the App.

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4 Information You Provide to Us

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When you download, register with, or use this App, we may ask you to provide information:

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• By which you may be personally identified, such as name, postal address, email address, telephone number, or any other information the App collects that is defined as personal or personally identifiable information under applicable law (“personal information”).

• That is about you, but individually does not identify you.

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This information includes:

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• Information that you provide by filling in forms in the App. This includes information provided at the time of registering to use the App and purchasing a Subscription. We may also ask you for information when you enter a contest or promotion sponsored by us and when you report a problem with the App.

• Records and copies of your correspondence (including email addresses and phone numbers), if you contact us.

• Your responses to surveys that we might ask you to complete for research purposes.

• Details of transactions you carry out through the App and of the fulfillment of your orders, including your subscription order.

• Your search queries on the App.

• Any of your input made through the App, including your pre and post-meditation rating.

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You may provide information to be published or displayed (“Posted”) on public areas of websites or social media you access through or related to the App (“User Contributions”). Your User Contributions are Posted and transmitted to others at your own risk. We cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. You may not use the App or any of its Content for any research-related purpose without the written consent from an executive of the Company.

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5 Automatic Information Collection and Tracking

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When you download, access, and use the App, it may use technology to collect automatically:

a) Usage Details. When you access and use the App, we may automatically collect details of your access to and use of the App, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the App.

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b) Device Information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.

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c) Stored Information and Files. The App also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.

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d) Location Information. This App may collect real-time information about the location of your device.

e) Mobile Device Phone Number.

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If you do not want us to collect this information, do not download the App. Note, however, that opting out of the App’s collection of location information will cause its location-based features to be disabled.

We also may use these technologies to collect information about your activities over time and across third-party websites, apps, or other online services (behavioral tracking).

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6 Information Collection and Tracking Technologies

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The technologies we use for automatic information collection may include:

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a) Mobile cookies. A cookie is a small file placed on your smartphone. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your smartphone. However, if you select this setting, you may be unable to access certain parts of our App.

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b) Web Beacons. Pages of the App and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related app statistics (for example, recording the popularity of certain app content and verifying system and server integrity).

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c) Client IDs. Your account identification.

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7 Third-party information collection

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We do not share your application data with any third parties, nor use automatic information collection technologies to collect information about you or your device to be shared with any third-party.

 

8 How we use your information

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We use information that we collect about you or that you provide to us, including any personal information, Feedback, suggestions, improvements, ideas, and testimonials to:

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• Provide you with the App and its contents, and any other information, products, or services that you request from us.

• Fulfill any other purpose for which you provide it.

• To permit Google or Apple, as applicable, to give you notices about your subscription, including expiration and renewal notices.

• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

• Research the effects and outcomes of the Multiverse Studios services, applications, and usefulness of the Content.

• Notify you when App updates are available.

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The usage information we collect helps us to improve our App and to deliver a better and more personalized experience by enabling us to:

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• Estimate our audience size and usage patterns.

• Store information about your preferences, allowing us to customize our App according to your interests.

• Speed up your searches.

• Recognize you when you use the App.

• To send SMS messages and push notifications.

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We use location information that we collect for our research purposes. We may also use your information including your location, the Content you access through the App, and any of your input made through the App including your pre and post-meditation ratings and other feedback, your suggestions or improvements or ideas, and testimonials for any purpose including research, marketing, operational or product improvement purposes.

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We may also use your information to contact you about our goods and services that may be of interest to you.

 

9 Disclosure of your information

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We may disclose aggregated information about our users and information that [does not identify any individual]{.underline} without restriction, including but not limited to any pre and post-meditation ratings, usage data, user feedback, suggestions, or ideas, including suggestions or ideas for improvements, and testimonials.

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Also, we may disclose personal information that we collect, or you provide:

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• To our subsidiaries and affiliates.

• To contractors, service providers, and other third parties, we use to support our business.

• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our App users is among the assets transferred.

• To fulfill the purpose for which you provide it.

• For any other purpose disclosed by us when you provide the information.

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

• To enforce our rights arising from any contracts entered into between you and us, including but not limited to the Terms & Conditions, and for billing and collection.

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

• For research purposes, including the sharing of anonymized data collected by us for research purposes. Anonymization by us means that any information personal to users will be removed before data analysis and that users cannot be identified in any way through the data. Research studies are designed to gain scientific knowledge that may help other people in the future, but no promises are being made to any user as to the results of such research, nor is there any guarantee that any user symptoms will be improved by such research, nor any guarantee that any user may receive any benefit from such research.

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10 Your choices about our collection, use, and disclosure of your information

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We strive to provide you with choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.

 

a) Tracking Technologies. You can set your mobile browser to refuse all or some mobile cookies or to alert you when mobile cookies are being sent. If you disable or refuse mobile cookies or block the use of other tracking technologies, some parts of the App may then be inaccessible or not function properly.

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b) Location Information. You can choose whether or not to allow the App to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some parts of the App may then be inaccessible or not function properly.

 

c) Promotion by the Company. If you do not want us to use your contact information to promote our own or third parties’ products or services, you can opt-out by either unsubscribing from any emails you receive with the link at the bottom of the email or email contact@gratedate.app.

 

d) Targeted Advertising by the Company. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by emailing contact\@gratedate.app.

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e) Disclosure of Your Information for Third-Party Advertising and Marketing. If you do not want us to share your personal information with unaffiliated or non-agent third parties for advertising and marketing purposes, you can opt-out by emailing contact\@gratedate.app.

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We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt-out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website

 

11 Accessing and correcting your personal information

 

You may send us an email at contact@gratedate.app to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

 

If you delete your User Contributions from the App, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other App users. Proper access and use of information provided on the App, including User Contributions, is governed by our Terms & Conditions.

 

12 Your California privacy rights

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California Civil Code Section 1798.83 permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to contact@gratedate.app.

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13 Data Security

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We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is encrypted and stored on secure servers behind firewalls. Any payment transactions will be processed by our third-party payment processor.

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We urge you to be careful about giving out information in public areas of the App, if applicable, like message boards. The information you share in public areas may be viewed by any user of the App.

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Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our App. Any transmission of personal information is at your own

risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

 

14 Changes to our privacy policy

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We may update our privacy policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the new privacy policy on this page.

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The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting this privacy policy to check for any changes.

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15 Contact information

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To ask questions or comment about this privacy policy and our privacy practices, contact us at contact@gratedate.app.

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16 For European Union customers and customers from the United Kingdom

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16.1 Personal Data Collection and Use

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Our Mobile Application Privacy Policy, located here, describes the categories of EEA Personal Data that we may receive in the US as well as the purposes for which we use that EEA Personal Data. The Company will only process EEA Personal Data in ways that are compatible with the purpose that we collected it for, or for purposes the individual later authorizes. Before we use your EEA Personal Data for a purpose that is materially different than the purpose we collected it for or that you later authorized, we will provide you with the opportunity to opt-out. The Company maintains reasonable procedures to help ensure that EEA Personal Data is reliable for its intended use, accurate, complete, and current.

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16.2 Data Transfers to Third Parties, Third-Party Agents, or Service Providers.

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We may transfer EEA Personal Data to our third-party agents or service providers who perform functions on our behalf. We enter into written agreements with those third-party agents and service providers requiring them to provide the same level of protection and limiting their use of the data to the specified services provided on our behalf. We take reasonable and appropriate steps to ensure that third-party agents and service providers process EEA Personal Data to stop and remediate any unauthorized processing. Under certain circumstances, we may remain liable for the acts of our third-party agents or service providers who perform services on our behalf for their handling of EEA Personal Data that we transfer to them.

 

In some cases, we may transfer EEA Personal Data to unaffiliated third-party data controllers. These third parties do not act as agents or service providers and are not performing functions on our behalf. We will only provide your EEA Personal Data to third-party data controllers where you have not opted-out of such disclosures, or in the case of sensitive EEA Personal Data. We also limit their use of your EEA Personal Data so that it is consistent with any consent you have provided and with the notices you have received. If we transfer your EEA Personal Data to one of our affiliated entities within our corporate group, we will take steps to ensure that your EEA Personal Data is protected.

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16.2.1 Disclosures for National Security or Law Enforcement

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Under certain circumstances, we may be required to disclose your EEA Personal Data in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

 

16.2.2 Access Rights

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You may have the right to access the EEA Personal Data that we hold about you and to request that we correct, amend, or delete it if it is inaccurate. These access rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of someone other than individual requesting access. If you would like to request access to, correction, amendment, or deletion of your EEA Personal Data, you can submit a written request to the contact information provided below. We may request specific information from you to confirm your identity. In some circumstances, we may charge a reasonable fee for access to your information.

 

17 Questions or Complaints

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You can direct any questions or complaints about the use or disclosure of your EEA Personal Data to us at . We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your EEA Personal Data within 45 days of receiving your complaint at contact\@gratedate.app. For any unresolved complaints, we have agreed to cooperate with the EU data protection authorities. If you are unsatisfied with the resolution of your complaint, you may contact the EU data protection authorities for further information and assistance.

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18 Binding Arbitration

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You may have the option to select binding arbitration for the resolution of your complaint under certain circumstances, provided you have taken the following steps:

1) raised your complaint directly with the Company and provided us the opportunity to resolve the issue;

2) made use of the independent dispute resolution mechanism identified above; and

3) raised the issue through the relevant data protection authority and allowed the US Department of Commerce an opportunity to resolve the complaint at no cost to you.

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19 Contact Us

If you have any questions about this Policy or would like to request access to your EEA Personal Data, please contact us at contact@gratedate.app.

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